Condition of products

NEW products can include items exposed in our shop. We’re a real store, not just a warehouse for online orders. Warranty lasts 36 months, 12 more than the normal European warranty, if specified during the purchasing process.

B-STOCK products are items exposed in fairs, slightly worn in shop tests or played by endorsing artists in demos/clinics. Conditions are usually equal to new, if not the price would be reduced according to it. Warranty lasts 24 months.

USED Warranty forproducts lasts 12 months. The assistance for these products will be exclusively performed by Musicarte s.r.l., internally or in other centers we will communicate to the customer in the moment of purchase.